Process & FAQ
I’m passionate about using online marketing and design to help heart-centered businesses like yours feel more professional, convert more clients, and increase their subscribers. I’d love to help you produce those kinds of results for your business, too!
After reading through this page, use the buttons to schedule a free consultation with me so we can make sure we’re a good fit!
I look forward to chatting with you! 😀
Step 1 – We talk!
A consultation call is a must so we can better understand if we’re a good fit together, and I’ll have a better understanding of what you need. I try to provide some kind of actionable insight in every call, so regardless of whether we work together you’ll have a place to start. If we’re not a good fit, I may refer you to a colleague I believe can better help you.
Step 2 – Quote!
I’ll put together a custom quote for you. Each business is unique, so your action plan and pricing should reflect that. Your quote will be for project-based work or for a recurring monthly subscription of services. I don’t have a minimum contract period, and all subscription work will have a 1-month trial period to be sure we work well together.
Step 3 – Start!
Once you’ve paid for your package, I’ll add you to our project management tool. There, you’ll have direct access to me, a list of what we need to get started along with a timeline, and a layout of what will be in your package. You’ll have reference materials and a central location for both files and communication to keep things organized and efficient!
My job is to make yours easier!
Frequently Asked Questions
Click on any question block to see the answer.
Q: What is a Virtual Assistant, anyway?
A Virtual Assistant, or VA for short, is someone who provides services to business owners remotely through technology. With me, that means I help you with your design, branding, social media, launches, funnels, and other marketing aspects.
While some VA’s specialize on individual tools or services, I go the jack of all trades route – I use my 10+ years of experience as an entrepreneur to work with the tools you’re already using, or recommend my favorites.
Q: How does payment work for one-time projects and services?
Before we begin work I’ll send you a link to purchase your service here on the site. Payments are processed through Stripe, meaning you may use your Stripe account, credit card, or debit card. You will only be charged once, at the beginning of your service.
Q: How does payment work for monthly services?
Before I begin work I’ll send you a link to purchase your package here on the site. Or, if you’re more comfortable, we can have a call and I’ll set up your recurring payment over the phone – provided you’ve already signed the services agreement. Each month your subscription will be withdrawn on the same date as your purchase. Payments are processed through Stripe, meaning you may use your credit card or debit card.
Q: What do you use to build websites?
I use WordPress! While I’m familiar with other online builders (Wix, Squarespace, etc.) and have built websites from scratch, WordPress wins for a variety of reasons. I’d be happy to discuss them with you in your consultation call. 🙂
Q: What if I need a service I don't see listed on your site?
My services listing isn’t exhaustive (because it would be exhausting to read it, if it were), so please don’t hesitate to ask if you need something! Even if I can’t help you with it, I may know someone else who can, and I would be happy to refer you.
Q: Are you a one-woman show?
Sometimes. I flew solo for a long time, but to offer my clients better expertise in my weak areas and reduce my turn-around time, I have occasionally brought on carefully selected, highly skilled subcontractors who I also provide entrepreneurial mentorship to. I do not ever subcontract any brand design work.
That, and my cat is convinced he’s my boss. 😉